Support
We're happy to help.
How does the serve call work?
In doubles side-out, PicklePoint shows the official three-number call — server score, receiver score, and server number (1 or 2). It tracks the side-out sequence and the first-service-turn rule automatically, and an optional mini-court shows who serves and from which side.
Can I run a session across several courts?
Yes. Open Play manages multiple courts with King of the Court, social round-robin, or an open queue, and tells you who's up next with a live session leaderboard.
Which tournament formats are supported?
Single elimination, round robin (with live standings), and full double elimination with winners and losers brackets for 4 or 8 teams.
Is the rating official?
No — it's a transparent, unofficial rating for your own group only, so you can see who's on top among your regulars. It is not affiliated with any official rating system.
Does my data sync across devices?
Yes, through your own private iCloud. Sign in to iCloud and your matches, players and tournaments follow you across your Apple devices and survive reinstalling the app.
Is there a subscription?
Never. Scoring is free forever. Pro is a one-time $4.99 unlock for unlimited tournaments, open play, group rating and export.
How do I restore my Pro unlock?
Open the Pro screen and tap "Restore purchase." Apple restores it from your receipt at no charge.
Still stuck? Reach out and we'll get back to you.